Base Camp Director

The Base Camp Director provides oversight and management of all aspects of the base camp rapid deployment model. This position encompasses the coordination and project management of all base camp projects that implement new infrastructure to support all aspects of the client’s living experience on base. The Base camp Director supplies project management experience across multiple disciplines to ensure the successful delivery of products and services in a timely and cost-effective manner. Maintains all financial, HR, contractor, project records, SOPs, and maintenance documentation. Drives operations and provides base camp direction with guidance and oversight of the CEO, Human Resources, and CFO. This position requires daily personal interaction and a strong relationship with the client to ensure smooth communications between base camp Mayor Cell and Team Housing Solutions.

With spending authority, the Base camp Director oversees client fulfillment, purchases, and procurement in a timely and quality focused manner. The scope of this position covers the guest living experience, the management of the staff, vendors, and relationships with the Mayor Cell regarding soldier movement and behavior.

Duties and responsibilities

The Base Camp Director is ultimately responsible for the daily maintenance and performance of electrical power producing generators, infrastructure support and ensuring all systems such as water wells, HVAC are in working order. As part of the water distribution system and power grid management, the Director ensures TCEQ compliance is followed.

All electrical infrastructure (Grid contractor, site electrical systems, panels, and shore power) is a vital part of this position’s area of responsibility and must be always kept operational.

Due to the spartan nature of the guest mission, the communications infrastructure, to include IT, Internet / Wi-Fi and vendor management is a top priority at Base camp Alpha. The camp Director must be ready to trouble shoot and provide prompt solutions to any connectivity challenges. Communicating with the local internet provider is a daily task to ensure all reporting systems are operational.

Structural integrity of assets (buildings and facilities)

The Base Camp Director ensures mission capable buildings and facilities are provided to our guests. To that end, the Director oversees the structural integrity and safety of camp facilities are deployed and assembled in compliance with applicable Military, International, Federal, State, and Local regulatory standards, and codes.

Client Fulfillment is a Team Housing Solutions core value and as such, the Base Camp Director must provide flawless customer support. This position acts as an interface with the client and makes sure the client is satisfied not only with the solutions offered but with the response time.

Providing regular updates regarding projects, work requests and situational awareness in general is a must.

The Camp Director provides stewardship of all the physical assets, structures, services, and infrastructure within the base camp. Maintains current inventory of all THS property and vendor assets at camp. Ensures all rolling stock, generators and other equipment is properly maintained.

The Camp Director schedules, manages, and coordinates all vendors and providers in support of project delivery or services; adds, updates requests in coordination with the Mayor Cell.

As part of the Maintenance request process, the Camp Director promptly assigns a technician to oversee the completion of the work order, logs in and updates the SharePoint Work Order Tracker as well as the preventive maintenance tasks list (Janitorial and maintenance). The Director will provide the client at a minimum, a formal update brief once a week.

The Camp Director is responsible for all THS expense reports, camp employee payroll, coordinate with Accounts Payable for payment and other administrative tasks as assigned from time to time by the Director of Operations.

Personnel Management

Employee supervision and development such as training, reviews, and support is another aspect of the duties of the Camp Director. Ensures the staff is trained, developed, and retained by providing challenging yet rewarding opportunities that maintain a high degree of attention to detail and proactive approach to work. Promotes positive employee relationships.

Close coordination with the Human Resources Manager for compliance in Safety and security access control (OSHA, Guidelines, Rules, and regulations, etc.).

Relationship Management & promote positive Employee Relationships.

In conjunction with the Corporate Operations office, develop Standard Operating Procedures (SOP) and lead the implementation of said SOPs.

As the direct representative of Team Housing Solutions, the Camp Director must maintain strong working relationships with Vendors, Chain of Command, Mayor cell, Visitors and Contractors also include close coordination with Procurement / accounts payable team for proper vendor management and payment.

Maintain close coordination with the office of the Director of Operations for project oversight, planning, documentation, delivery and Turn Over.

Additional duties of the Camp Director:

– Reports the property’s financial status, occupancy, and maintenance status

– Arranging contracts for maintenance, trash removal, landscaping, security, and other ongoing services and managing disputes with these service providers where appropriate

– Investigating and resolving property complaints and report violations

– Provide excellent tenant service. Respond to tenant requests/problems in a timely and courteous manner and generate work orders directed to vendors or maintenance staff.

– Follow-up with the client to ensure satisfactory resolution of the issue. Ensure that there is always 24-hour emergency coverage for the property.

– Conduct periodic inspections of the base camp and tenant spaces to ensure compliance and the proper upkeep of the property.

– Ensure that camp and lease files are properly maintained and kept up to date in accordance with company policy. Prepare and maintain appropriate maintenance records, logs, correspondence, and file notes.

– Provide new guests with maintenance request procedures.

– Property Management Plan, Preventative Maintenance Policies and Procedures and Property Operations Manual.

– Prepare memos, faxes, email, maintain files, prepare expense reports and other administrative forms, copying, and arrange for courier service and overnight deliveries.

– Maintain office clerical, filing and record keeping systems.

– Coordinate production and ordering of signs, tenant identification, etc.

– Aid in the production of departmental reports (e.g., business plans, financial statements, RFPs).

– Maintain adequate inventory of all office supplies and contact all vendors when maintenance is required on general office equipment.

– Ensure deliveries are signed for, safely unloaded, and properly stored.

– Oversee camps’ laundry delivery operations

– Other duties as assigned.

Required Outcomes

Improve basecamp processes and systems as determined while seeking feedback from the client and constantly striving to improve basecamp operations.Exceed client expectations in hospitality and facility management.

Minimum Position Requirements

Experience:

At least 10 years previous management experience with high intensity and high-performance delivery of projects and services. Proven project delivery under tight timelines and limited resources and supervision. Previous employee management and development experience. Work in leadership roles and able to lead meetings, training, project delivery and documentation in an implementation and turn over to Operations capacity. Information technology awareness and aptitude to implement solutions. Knowledge in Accounts Payable / Receivable, financial reporting, accounting principles and good documentation procedures.

Education:

Bachelor’s / 4 yr. degree preferred, similar or equivalent management experience to be considered. Certificates in technical / electrical / trades etc. Certification in PWS / Electrical codes or other disciplines

Physical Requirements

– Prolonged periods sitting at a desk and working on a computer.

– Must be able to lift up to 15 pounds at times

– Position may require safely climbing structures of no more than 20 Ft

Job Type: Full-time

Pay: From $75,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Del Rio, TX 78840: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Facilities management: 3 years (Required)
• Management: 5 years (Required)

Work Location: One location