Reservations Specialist - Night Auditor

We are hiring a quality candidate to help coordinate and manage rosters for project teams in our temporary lodging facilities

Job Details

Job Type: Full-time

Pay: $22.00 per hour

Job Description

We are hiring a quality candidate to help coordinate and manage rosters for project teams in our temporary lodging facilities

Essential Job Duties

  • Coordinate/manage rosters for project teams in our temporary lodging facilities
  • Enter client data into our accounting system for billing purposes (with 100% accuracy)
  • Retrieve folios (invoices), and match up the number of clients’ stays, from hotel front desk personnel, to ensure accuracy
  • Solve customer service issues as needed in support of the Guest Services team
  • Develop and maintain ongoing relationships with hotels and apartment communities
  • Correspond via phone and email with both hotels and THS clients

Qualifications Summary:

  • Knowledge of Microsoft Office, including Excel
  • Ability to troubleshoot and use problem-solving skills
  • Resort or property management experience preferred
  • Ability to multi-task numerous projects with fast turnaround results
  • Ability to learn & adhere to new software
  • Impeccable written and verbal communication

90-day training period at our Home Office Location

(Schedule is as follows):

· Frist 60 days: On-Site Monday – Friday 8:00 A.M. to 5:00 P.M.

· Final 30 Days: On-Site Monday – Friday 12:00 A.M. to 8:00 A.M.

· Remote: TBD (based on rotation)

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Vision insurance

Schedule:

  • 8-hour shift Experience:
  • Customer service: 2 years (Required)
  • Microsoft Excel: 2 years (Required)
  • Auditing: 1 year (Required)

Shift availability:

  • Overnight Shift (Required)
  • Work Location: Remote

Culture Index Survey (Required)

To be considered for this position and to move to the next step in the hiring process, the following brief Culture Index Survey must be completed.

Please select “Reservation Specialist” to complete the survey.

Ready to Apply?

Please send your resume to [email protected] or call 830.609.8855 for more information about any of our open positions.